Has My Mazda Been Recalled?

By Product Expert | Posted in Dealership Info, FAQs, Helpful Advice, Service, Tips & Tricks on Tuesday, July 2nd, 2019 at 12:03 pm
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What Do I Do If My Vehicle is Recalled?

Vehicle recalls occur for a number of reasons and they do not always mean that your vehicle has been affected or needs servicing. Recalls occur when there is a vehicle model that has a safety-related defect, or some part of the vehicle does not comply with a federal safety standard. You can check for recalls online or if your vehicle has been recalled you will receive an alert in the mail. So, what do you do if your vehicle is recalled? Keep reading to find out what to do after a recall and how to check if your vehicle is affected.

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How Do I Know If My Car Has Been Recalled? Man talking on phone while looking under car hood

When a recall is announced, affected vehicle owners will receive an alert letter from the automaker via the mail. If you’ve recently heard of a recall for your type of vehicle you can also head over to the automaker’s website and find their recall page. From there you can enter your 17-digit VIN to see if your specific vehicle is a part of the recall.

What to Do After a Recall

When you receive a recall letter it will contain information about the defect, what risks are present from the defect, plans for fixing the issue, and instructions for what you as a consumer need to do next. Typically, a recall letter will instruct you to contact a local authorized dealership to book a repair appointment to address the root of the recall. Certain types of recalls, like tire recalls, require the repair work to be done within a certain period of time after receiving the notice, so be sure to look out for deadline dates.

If you have received notice of a recall or if your vehicle is on the National Highway Traffic Safety Administration’s recall list, then your repairs should be at no cost to you. It is best to bring along the recall letter you received to your service appointment for validation of being affected.

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Dealing with recalls can be frustrating and a little bit scary. But understanding what is affected and how to go about fixing the issue is key to staying safe on the road. If you drive a Mazda vehicle and want to check for up-to-date recall information, visit our Mazda Recall Information page. If your vehicle has been affected by a recall and is in need of service, you can book an appointment with our team of service experts right on our website.

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